Refund Policy.

Refund Policy

Effective Date: 5-7-2026

Overview

• At DateLeo.com, we strive to provide a valuable and enjoyable experience for all our users. This Refund Policy outlines the terms under which payments made on our Platform are handled. By subscribing to a Premium plan on DateLeo.com, you acknowledge that you have read and agree to this Refund Policy in full.

Subscription Billing

• DateLeo.com Premium subscriptions are billed on a weekly basis. Your subscription begins on the date you complete your purchase and automatically renews every week until you cancel. By subscribing, you authorize DateLeo.com to charge your chosen payment method at the start of each weekly billing cycle.

No Refund Policy

• All subscription payments made on DateLeo.com are final and non-refundable. We do not offer refunds or credits for any reason, including but not limited to:

Partial weeks or unused days remaining after cancellation Failure to use Premium features during a paid billing period Dissatisfaction with the Platform, its features, or its user base Inability to find a match or establish a connection Account suspension or termination resulting from a violation of our Terms and Conditions Change of mind after a payment has been processed Forgetting to cancel before a renewal date By completing a subscription purchase, you expressly waive any right to a refund for that payment to the fullest extent permitted by applicable law.

How to Cancel

• You may cancel your Premium subscription at any time by visiting your Membership page within your account settings on DateLeo.com. No need to contact us — cancellation is self-service and takes effect at the end of your current weekly billing cycle. You will retain access to all Premium features until that period ends.

• We recommend cancelling at least 24 hours before your next renewal date to avoid being charged for the following week.

Exceptions

• We understand that technical issues can occasionally occur. As such, we may, at our sole and absolute discretion, consider the following on a case-by-case basis:

• Duplicate charges: If you were charged more than once for the same billing period due to a technical error on our end, we will investigate and issue a correction where confirmed.
• Unauthorized charges: If you believe a charge was made to your account without your authorization, please contact us immediately so we can investigate.
• These exceptions do not constitute a general refund policy and do not waive our no-refund position in any other circumstance. Each case is reviewed individually, and our decision is final.

How to Contact Us

• If you believe you qualify for an exception under Section 5, or if you have any questions about a charge, please reach out to us at:

Email: hell@dateleo.com Website: DateLeo.com

• Please include your registered email address, the date of the charge, and a brief description of the issue. We aim to respond to all inquiries within 3–5 business days.

Changes to This Policy

• We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Platform after any changes constitutes your acceptance of the revised policy.

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